To sum up the Adobe Dilemma:
Jan. 15th, 2018 08:35 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
anysiaAdobe: Contact Amazon
Amazon: Contact Seller
Seller: Contact Adobe.
What this boils down to is if you have purchased your older Adobe product from a reseller, and not as a direct download, your product no longer exists and you screwed if you need help with it. Even when you have the original invoices from said purchases, Adobe will reply that THEY have no record of your purchase.
Well, no shit Sherlock, because it was a boxed/hardcopy version, not a digital download.
Boxed version of CS3E with CS5E upgrade.
Boxed version of CS6 Master Collection.
Amazon: Contact Seller
Seller: Contact Adobe.
What this boils down to is if you have purchased your older Adobe product from a reseller, and not as a direct download, your product no longer exists and you screwed if you need help with it. Even when you have the original invoices from said purchases, Adobe will reply that THEY have no record of your purchase.
Well, no shit Sherlock, because it was a boxed/hardcopy version, not a digital download.
Boxed version of CS3E with CS5E upgrade.
Boxed version of CS6 Master Collection.
